How can we help?

Talk to our team.

Email us with a description of the issue. Please do not include passwords, precise location coordinates, or other sensitive information.

Help us improve.

In the app, open Settings → Support → Feature Request/Bug report. Include the steps you followed, what you expected, and what happened.

Your account, your control.

For sign-in, synchronization, privacy, or account-deletion help, contact us from the email address registered to your BorderLedger account.

A clear path forward.

• We review support requests during regular business hours.
• We may ask for your app version, iOS version, and device model.
• Urgent immigration, tax, or legal questions should be directed to a qualified professional or the relevant authority.